Knowledge Base

  1. Account Information 

    1. What is my USMLE-Rx username?
    2. I forgot my password
    3. I just changed my password and I still can’t log in!
  2. Express Videos 

    1. Homepage Navigation - Express Videos
    2. Build a Playlist - Express Videos
    3. Player Controls - Express Videos
    4. Taking Notes - Express Videos
    5. Why is this video course better than other video courses?
  3. Flash Facts 

    1. What is my 'Study Stream'?
  4. General 

    1. What is your privacy policy?
    2. How does your Pass the Boards guarantee work?
    3. What are the minimum system requirements for USMLE-Rx?
    4. Do you offer a free trial of your services?
    5. How can I pay for my subscription?
  5. Qmax 

    1. Why does it say "insufficient data" for my predicted USMLE performance?
    2. Can you restore a deleted exam?
    3. How closely does the USMLE-Rx Qmax test interface resemble what I'll see on test day?
    4. I think there's a mistake in a question or explanation. How do I report it?
  6. RxSearch 

    1. What is RxSearch?
    2. How do I search?
    3. What is "Search by ID"?
    4. How do I access tests created using RxSearch?
    5. How do I create a flashcard deck using RxSearch?
  7. Smart Notes 

    1. What is Smart Notes?
    2. Why can't I find my note?
    3. How do I create a custom Notebook?
    4. How do I export my Notes?
    5. Can I add images to my Smart Notes?
  8. USMLE-Rx Mobile App - iOS 

    1. USMLE-Rx Mobile App Getting Started - iOS
  9. All articles 

    1. What are articles/canned responses and how do I use them?
    2. Homepage Navigation - Express Videos
    3. What is my USMLE-Rx username?
    4. What is your privacy policy?
    5. I can’t print my Qmax questions or my Flash Cards; why not?

Feedback and Knowledge Base