Let's say you're using the Step 1 Qmax and you don't pass the Step 1 exam. We will extend your Step 1 Qmax subscription for the same length of time as the original subscription (e.g., a 12-month subscription would be extended an additional 12 months), if you meet these criteria:
1. Your subscription was current within 7 days of your test date.
2. You submit a copy of your failing score and your NBME scheduling permit for that test.
3. You submit a copy of the scheduling permit for your re-take exam.
If you take advantage of our Pass the Boards guarantee, you have the choice of retaining your test histories or erasing them so that you can start from scratch.
For more details, please see our Terms and Conditions.